For Diocese Employees:

Setting up your email - How to change password, forward your email and set Recovery email



  1. Connect to the internet and open browser, i.e. Internet Explorer, Chrome, etc.
  2. Type in the address: and press enter.
  3. This will take you to the Network Solution Webmail Login page.
  4. Type in your email name:
  5. Type in your temporary password:
  6. Left click on: LOGIN
  7. The screen will open to Network Solution Webmail


STEP 2: change your password

  1. Click on the circle with letters inside at the top right of the screen.   
  2. Click on "Settings" in the dropdown menu to go to Settings page.
  3. On left side of screen you will see menu items and options – click on the arrow to the left of the word Mail.
  4. Select Password Reset.
Your password must meet the following requirements:
  • Must be at least 12 characters
  • Must contain at least three of the following:
    • an uppercase character
    • A lowercase character
    • A number (0-9)
    • A special character (@!#$%^&)
  • Must not be the same as your current or previous 5 passwords
  • Must not include any portion of your email address – including your domain name
  • Should not contain any personal information
  1. Type in old password (temporary password you were given).
  2. Type in new password.
  3. Confirm new password.
  4. Click on "Password Reset".



  1. In "Settings" screen, on the left side of the screen under the "Mail" heading, click on AUTO FORWARD.
  2. On the right you are given space to FORWARD MAIL TO:
  3. Type your work or personal email address here (i.e. )
  4. Choose one or both boxes:
     Keep a copy of each forwarded message
    Remember, you will have to clean the mailbox out occasionally if you choose this
     Enable forwarder
  5. Select "Save".
  6. VERY IMPORTANT! Send a test message to your new email address to ensure your emails are forwarded correctly.


STEP 4: SET UP RECOVERY EMAIL (to reset your password if needed)

Your Recovery Email is a critical piece of our security service measures. It will be used to regain access to your account if you forget your password or if a system generated password reset is required. 

  1. On the left side of the screen under Mail click on Password Recovery.
  2. On the right, add your Recovery Email in the "Recovery Email" and "Confirm Recovery Email" fields, then click the "Save Changes" button. 
  3. After submitting your Recovery Email, a verification code will be sent to the Recovery Email address provided. Enter that code in the following screen to complete setup.


Step 5: Add to your Safe Sender list

If you have configured your auto forward correctly and are not receiving our emails, add to your "Private" email Safe Sender list. Adding  to your email platform’s Safe Senders list (also known as a “whitelist”) guarantees that you'll always receive messages from the diocese in your inbox. 

Each program has different steps in order to do this.

Help with Common Email Clients


Should you have any questions or need assistance please call Dora Lopez at 214-379-2800 or via email at .


For Business Managers:


For distribution to new employees: ​How to change password and forward your new email (PDF)


Frequently Asked Questions


What are emails?

Each employee of the diocese will be receiving a new email - all paid diocesan employees will have an email from the diocese. These emails will be the primary channel of communications between Bishop Burns and the Pastoral Center staff and the parish and school employees.


What kind of emails can employees expect to receive?

  • Pastoral Center News – Bulletins and announcements from all departments in the diocese (Every Thursday afternoon)
  • Notes from the Bishop – If Bishop Burns needs to send out timely news to all employees of the diocese (As needed)
  • Emergency notifications - Weather closings, policy issues, topical news, etc. (As needed)


How will new employees be notified of their new email?

The business manager has the responsibility of distributing the emails to employees. The new email addresses that are created will be emailed directly to the business managers of the hiring parish, school or entity.


What happens when an employee transfers within the diocese?

The employee would be in charge of making sure that the email is forwarded to the correct email address.

For example, if the employee originally forwarded the email to his personal gmail account, there would be no need to change the forwarder. However, if the employee forwarded this email to their work email (i.e., they would be responsible for making sure that the email was forwarded correctly.


How do I remove access to a email for a terminated employee?

Terminated employees will be removed from the email system once the employee is listed as Terminated in the PayChoice system. Therefore, it is critical that business managers change the status update of all terminated employees in the PayChoice system as soon as possible after termination.


I need to reset a password, is this something I can do on my own?

No, you will need to contact the Pastoral Center to reset your password. It can take up to four (4) hours for the password to be reset.


Who do I contact if I am having issues with logging in, or if I need to reset my password?

Should you have any questions or need assistance please call Dora Lopez at 214-379-2800 or via email at .